Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website operated by Hoffman Soft Water, a division of Hoffman Water LLC ("Hoffman Soft Water," "we," "us," or "our"). By accessing or using this site, you agree to be bound by these Terms. If you do not agree, please do not use the site.

Use of the Site

You may use this site to learn about our services, request a site assessment, and contact us. You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You agree not to:

• Use the site in any way that violates applicable law or regulation
• Attempt to gain unauthorized access to the site, its servers, or connected systems
• Interfere with or disrupt the site, its security, or its availability
• Use automated tools to scrape, harvest, or collect data from the site without our written permission
• Submit false information or impersonate any person or organization
• Upload or transmit any malicious code or harmful material

We may suspend or restrict access to the site at any time if we believe these Terms have been violated.

Information You Submit

When you submit a request or message through the site, you agree that the information you provide is accurate and that you are authorized to share it. How we handle the information you submit is described in our Privacy Policy.

Content on this site is for general information only. Requesting an assessment or contacting us does not create a binding agreement for services. Any work we perform is governed by a separate written proposal or agreement.

Intellectual Property

The site and its contents, including text, graphics, logos, images, layout, and design, are owned by or licensed to Hoffman Soft Water and Hoffman Water LLC and are protected by copyright, trademark, and other laws. The Hoffman Soft Water and Hoffman Water names and logos are our property.

You may view and print pages from the site for your own informational, non-commercial use. You may not copy, reproduce, republish, distribute, modify, or create derivative works from any part of the site without our prior written permission.

Accuracy of Information

We work to keep the information on this site accurate and current, including pricing ranges, specifications, and service descriptions. Even so, the site may contain errors, omissions, or out-of-date information. Pricing ranges are estimates for general guidance only and are not quotes. Exact pricing is provided in a written proposal after a site assessment. We may change the content of the site at any time without notice.

Third-Party Links and Services

The site may link to or rely on third-party websites and services, including our parent company, our social media profiles, and the providers that power our site and chat features. We do not control those third parties and are not responsible for their content, policies, or practices. Your use of a third-party site or service is at your own risk and subject to that party's terms.

Disclaimer of Warranties

The site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

This disclaimer applies to your use of the website. It does not change or limit the terms of any separate written agreement for services we provide to you.

Limitation of Liability

To the fullest extent permitted by law, Hoffman Soft Water, Hoffman Water LLC, and our owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of, or inability to use, the site. This applies whether the claim is based on warranty, contract, tort, or any other legal theory, and even if we have been advised of the possibility of such damages.

Where liability cannot be excluded under applicable law, our total liability arising from your use of the site is limited to the amount permitted by that law.

Indemnification

You agree to indemnify and hold harmless Hoffman Soft Water, Hoffman Water LLC, and our owners, employees, and agents from any claims, losses, liabilities, and expenses, including reasonable legal fees, arising out of your misuse of the site or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules. You agree that any dispute arising out of or relating to these Terms or your use of the site will be handled in the state or federal courts located in Ohio, and you consent to the jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of the site after an update means you accept the revised Terms.

Contact Us

If you have questions about these Terms, contact us: